Hindustan Times
13,138 complaints escalated to BMC chief remain unresolved
Over 13,000 complaints escalated to the level of the municipal commissioner in Mumbai went unresolved in 2022, according to data from the Praja Foundation? report on Civic Issues. Of the 104,068 complaints filed, only 414 were resolved, with most complaints taking an average of 37 to 93 days to resolve.